No surprise, but still interesting to see is that the Top 10 tags on http://www.banktech.com show Mobile banking and payments on top. It is a trend that is absolutely real and with an extensive fragmentation when it comes to best practices. Standards are not yet in place and SEPA is struggling to define a framework for payments, while card and payment providers battle each other and banks are partnering with service providers to find other options. Some time ago IDC predicted that only 10% of payments will go through the banks in the future, which is indeed disputed by the banks themselves. So who will come out strongest? Will it be diversified local alternatives rather than global streamlined services?
Top ten search phrases on www.banktech.com:
1.Mobile Banking
2.Mobile Payments
3.Security
4.Online Banking
5.Customer Experience
6.Regulation
7.Fraud
8.Mobile
9.Payments
10.Fiserv
